The validation of Digital ID Wallets and Mobile IDs is gaining momentum and will become an integral part of securing access to all kinds of services, online transactions and secure authentication. Digital ID Wallets store your digital identification documents and credentials such as your driver's license, certifications, or professional licenses, and replace traditional methods of e.g. logging into a bank account or validating the age at a bar. However, a weak individual ID validation can undermine the benefits of mobile identification — and this is where performance optimization comes in. By ensuring a fast, reliable and efficient verification process, users and businesses can achieve the full potential of the mobile ID technology, managing IDs on the go and accessing services or places conveniently and securely.
What Impacts the Mobile ID Validation Efficiency
Although several factors can influence the speed and efficiency of mobile ID validation systems, there are multiple strategies at our disposal to optimize them.
At the network level, latency between the user’s mobile device, the validation server and the mobile ID issuer can have severe repercussions on the speed of the validation process. Moreover, geographic distance and network congestion can contribute to delays. To overcome this, a possible solution is the use of content delivery networks (CDNs) for improving data transfer speeds that can be enhanced through geographical distribution of server resources, closer to the users. The use of specific communication protocols (e.g., UDP over the TCP) can also significantly reduce the latency.
On the server side, inadequate or limited server resources can lead to slower validation times. In higher usage periods, if the server struggles to handle validation requests, it can delay or even temporarily paralyse the process. The application of efficient database queries and load-balancing techniques can help the servers cope with higher traffic smoothly.
The Validation service design and development, with inefficient code and poorly optimized algorithms, also have a huge impact when processing validation requests. Implementing clean and resource-demanding modules into the validation service is another important step to follow. With the Scytáles SDKs, a developer can get a flawless performance by using precise device-specific functionalities and optimized algorithms with clean coding practices and well-structured code.
The user’s device performance is directly correlated with higher technology adoption and the success of a Mobile ID validation service. Limited processing power or outdated hardware can contribute to slower ID validation times. Similarly to servers, mobile devices also need to handle these processes effectively. Scytáles Mobile ID validation technology is optimized and built to overcome poor hardware performance, contributing to a smoother and convenient user experience.
Monitoring and Performance Measurement
When implementing a Mobile ID validation system, it's important to monitor and measure performance metrics to evaluate the effectiveness of your optimization efforts.
Start by defining key performance indicators (KPIs) and tracking metrics to help you assess which areas need improvement and optimization, focusing also in the end user satisfaction. A few KPIs that reflect this are:
Average Validation Time: This KPI tracks the performance of the whole validation process by giving the average time of completion for each user. A slightly bigger average time might not be necessarily bad, but a generally low average time will ensure a flawless user experience.
Error Rate: Measure the percentage of validation attempts that fail due to technical issues or invalid credentials. A low error rate implies the system is implemented correctly.
Success Rate: On the other hand, also monitor the percentage of successful validation attempts. If the system is proven to have a consistently high success rate, it demonstrates the 8am system reliability and user satisfaction.
Server Response Time: To help identify potential server-side bottlenecks, track the average time required for the server to process validation requests.
Device Compatibility Rate: To understand if your system is accessible to a wide range of user devices, measure the percentage of how many mobile devices' models have successfully completed the validation process.
Alongside tracking KPIs, monitoring tools can provide you with valuable insights and help you identify bottlenecks that the validation process stumbles upon at given times. These tools can be useful with:
Real-time Monitoring: Monitor key metrics in real-time so that you can promptly manage possible issues before they negatively impact your users' experience.
Identifying Bottlenecks: Monitoring tools identify specific points within the validation process that might experience delays or errors, enabling you to concentrate your optimization efforts on those areas.
Resource Utilization Analysis: Assess how your system uses network bandwidth, server processing power and device resources, so you can better foresee any issues and optimize your resources' allocation.
Trend Analysis: Analyse historical data and identify trends in performance metrics, so you are able to detect and prevent potential issues by proactively implementing preventive measures.
With the use of performance monitoring and measurement techniques, you are able to evaluate the performance of your Mobile ID validation system at a deeper level and understand its strengths and weaknesses. This data-driven approach empowers you to optimize performance, ensuring a fast, reliable, and user-friendly experience for everyone involved.
Continuous Improvement
In today's fast pace technological development era, businesses need to continuously improve the performance optimization to ensure a successful Mobile ID validation service implementation.
To be able to identify optimization opportunities, you have to constantly keep an eye on the performance metrics and user feedback. Furthermore, implementing iterative changes can be both time and cost-effective. By breaking down your software development optimization changes, you are able to closely monitor their impact and limit unwanted consequences.
Either by yourself or with a strong partner alongside you, like Scytáles, keep yourself informed and up-to-date with technology trends and best practices for mobile app optimization techniques, so you can certify that your approach remains efficient and user-friendly.
The impact of Performance Optimization
It is universally acknowledged that a faster validation process leads to a more positive and convenient experience, since users greatly value the ease of use and reduced lagging and waiting times.
As a result, if the users experience a smoother, secure and faster validation process, it encourages a wider adoption and a widespread integration of Digital ID Wallets and Mobile IDs into various applications across a multitude of industries and use cases. Businesses and individuals are more likely to adopt this technology if it has a seamless flow and delivers a secure assurance of users identity.
On the business side, an efficient resource allocation can lead to significant cost savings in development and infrastructure. When optimizing server usage, the need to invest in purchasing new hardware is reduced, including Mobile ID Validation service hardware requirements and cloud computing costs.
Conclusion
Performance optimization helps ensure a reliable and efficient Mobile ID Validation experience. By developing strategies, as some described in this article, and embracing a continuous improvement approach, developers, system administrators and security and compliance specialists can work together to maximize the potential of a Digital ID Wallet and Mobile ID Validation system. With this, your business will be leading and shaping a future where secure, trustworthy and user-friendly Mobile ID Validation becomes the faster and more reliable option to authenticate ourselves.
Scytáles technology available as SDKs
Can be implemented in just under 6 weeks
Can be easily integrated with the currently implemented solution and act as an add-on
By having a high level of assurance validation, you can ensure the identity of your users
Checking in using the mobile validator ensures the person accessing the services is who they say they are
Ensure the privacy of your guests by requesting only the data you need
Compliance with KYC, AML, GDPR and eIDAS 2.0 regulations, as well as with ISO 18013 parts 5 and 7
Compliant with the European Digital Identity Architecture and Reference Framework (the European Digital Identity Wallet of which Scytáles are the technology developers), ISO 18013 part 5 and part 7 driving licences and mobile IDs
Compliant with OID4VCI, OID4VP and SIOPv2, where DIF JWT VC Presentation Profile uses OID4VP as the base protocol for the request and verification of W3C JWT VCs, and uses SIOPv2 for user authentication; while NIST (National Cybersecurity Center of Excellence) plans to implement reference implementation for OID4VP to present mdocs/mDL
Fully certified solutions
To cater to diverse needs, we offer different pricing solutions and business models. Our transparent policy ensures that you have the flexibility to choose the option that aligns best with your organization's requirements.
Scytáles, Your Trusted ID Verification Provider
At Scytáles, we are thrilled to share groundbreaking developments in digital identity that are set to revolutionize the way we authenticate and interact remotely online and face-to-face.
Proven track record: Implementors of the first full ISO 18013-5 compliant Mobile Driver’s License program in the US in the State of Utah and technology providers of the European Digital Identity Wallet (EUDI Wallet) which will soon be rolled out to more than 440 million European citizens, with our technology being broadly used across the globe.
Expert Representation in several standardization bodies: Scytáles represents Sweden as an expert through the Standardization Body (SIS) SIS/TK 448 and Task Force 14 on mDL within ISO/IEC 18013-5 ISO/IEC JTC1/SC17/WG10.
Global leaders in mobile IDs: Scytáles is the leading developer of ISO-Mobile Driving Licenses, Mobile IDs and Derived Mobile IDs as a complement to Security Printed Documents and Validation mechanisms.
Providers of the most comprehensive validation solution: Our Mobile Validator is built focused on privacy, allowing for all validation scenarios, in real-time in online and offline modes, over the counter and over the web/remotely.
High level of Assurance identification at our core: Our product portfolio showcases the different solutions we offer the market for secure, interoperable and trustworthy identification credentials.